Wilhelm remains open during its renovation
Wilhelm Chevrolet Buick GMC in Jamestown might look a little chaotic during its million-dollar renovation, but it will remain open for business throughout the construction.
"We just don't want customers to be inconvenienced," said Rod Wilhelm, who, along with Jeff and Don Wilhelm, owns the car dealership, and repair business on Business Loop West. "If they want us to pick up their cars for service, we will do it."
The extensive renovations that began Monday will likely be complete in December. The entire roof will be raised up and evened out. A new customer lounge will feature a refreshment center, Internet access and tables where people can use their computers, said Tim Schulz, new car manager at Wilhelm.
In addition, bathrooms are being relocated so that both will be handicapped-accessible.
The showroom will be completely redone, and the building will be expanded on its east end to include a customer delivery station -- when people pick up their new cars, they will do it indoors.
Many workspaces will be consolidated and streamlined or enlarged for improved customer service and accessibility and the offices and boardroom will be new as well.
The Wilhelm effort to overhaul was prompted by General Motors Co., which has a facility image program that keeps all its dealerships looking similar. Wilhelm is a GM franchise.
As such, Wilhelm said, GM chose the colors and design elements of the new building, with GM changing a few things in early stages at Wilhelm's request. GM will pay for some of the cost of renovation, but Wilhelm is picking up most of the tab.
The new design will feature a new and very prominent central door facing Business Loop West, framed with a rectangular blue arch. One of the existing entrances will be kept, too.
"We're open for business," Wilhelm said. "We just want to take care of (customers)."
Wilhelm Chevrolet Buick GMC is located at 305 Business Loop West. For more information, call 877-826-0689 or visit www.donwilhelm.com.
Sun reporter Kari Lucin
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