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Ken Statz, a health insurance broker, and president of Statz and Associates General Agency, is shown at his office in Brecksville, Ohio, Tuesday, Dec. 3, 2013. Statz has been stymied in his efforts to enroll clients through the online HealthCare.gov web site. (AP Photo/Phil Long)

Insurance agents feeling left out of "Obamacare"

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MIAMI — When insurance agent Kelly Fristoe recently spent 30 minutes helping a client pick a mid-level health plan and the federal marketplace website froze, he called the government's hotline and tried to finish the application.

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