J.D. Power study ranks Verizon No. 1 in wireless network quality
A J.D. Power study ranks Verizon Wireless No. 1 in wireless network quality in the West Region, which includes North Dakota.
Based on customer responses to a survey about their experiences with wireless voice, text messaging and data usage, Verizon Wireless ranked highest not only in the West Region, but also four other regions: Northeast, Southeast, North Central and Southwest.
The J.D. Power study measured network quality among U.S. wireless service providers. More than 26,000 wireless subscribers were surveyed by J.D. Power between January and June 2014 about their experiences with calls dropped or disconnected, calls not connected on the first try, calls with audio problems, failed/late voicemail notifications, voicemail with failed calls, text message transmission failures, late/failed received text messages, Web connection errors/failures to load, slow mobile Web and email connection errors.
To see J.D. Power’s wireless network quality study, visit http://www.jd power.com/press- releases/jd-power-2014-us-wireless-network-quality-study%E2%80%94volume-2