Williston upset about air serviceGreat Lakes Airlines CEO Chuck Howell says the air carrier is working to improve service to Williston.
WILLISTON, N.D. (AP) — Great Lakes Airlines CEO Chuck Howell says the air carrier is working to improve service to Williston.
Howell and company president Doug Voss appeared at a City Commission meeting Tuesday night to address complaints from city officials and residents who say planes are often broken down, delayed or overbooked.
Howell says Great Lakes is trying to reallocate more resources to some western markets. He says one of the planes that flies to Williston is an older model that requires much maintenance, and that getting someone to Williston from a regional hub to fix a plane takes time.
Commissioner Brad Bekkedahl says he has flown about 50,000 air miles on business in the past year, but he has not flown out of Williston because of the potential for delays.