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Backup line operational

A backup phone and data link to provide service between Jamestown and Fargo during outages is operational, according to Dakota Central.

Work to build the redundant path has been going on for over a year, said Rod Wolters, the central office coordinator for Dakota Central in Jamestown. The work was completed just after 3 a.m. Wednesday, he said.

The announcement came after a service outage occurred Tuesday afternoon. A cable line cut occurred 1 ½ miles outside of Fargo and resulted in the loss of long-distance service for customers at 3:26 p.m. for about 3 hours, he said.

All lines were routed back through Dakota Central at 6:24 p.m., he said.

There was another momentary drop in service for a couple of minutes while the new backup network was put into service, Wolters said. CenturyLink confirmed that its redundant path was completed and operational throughout the Dakota Carrier Network, he said.

"This should never happen again with the redundant path from Jamestown to Fargo," Wolters said.

The redundancy network plan was announced more than a year ago following line cuts that resulted in loss of phone, data and emergency 911 service for lengthy periods. Meetings with Jamestown residents and businesses along with the Jamestown Area Chamber of Commerce and Stutsman County Emergency Management did influence the decision to install the redundant line, Wolters said.